Please check the email account used to complete your order. Your order and dispatch confirmation emails should be there. If you can’t find your email, please:
- Make sure you’re checking the same email account you used for your order with us.
- Remember that confirmation emails may take up to 24 hours to reach your inbox.
- Try checking your junk / spam folders.
Search your email account for “Alien Gains”, your order number, or the name(s) of item(s) you purchased.