If you have placed the same order more than once please contact our team immediately by submitting a ticket here and see if they can cancel the duplicate order for you and refund you. Please note that we cannot guarantee cancellation requests will be successful as this depends on the status of your order when your request is reviewed.
Articles in this section
- Where can I find your products? How can I place an order?
- Can I change or cancel my order?
- What can I do if I’ve entered the wrong delivery address?
- What can I do if I made a duplicate order?
- What methods of payment do you accept?
- Why won't my payment go through?
- Problems in receiving your order or dispatch confirmation email?
- Can I return my order?
- What can I do if my product is faulty?
- How much does shipping cost and how long is it?